Complaints Handling Policy
We are committed to providing a high-quality legal service to all our clients. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.
If you have a complaint, please contact us via email, telephone, or letter with the details.
What will happen next?
Legal Ombudsman, P O Box 6806, Wolverhampton, WV1 9WJ, 0300 555 0333
Solicitors Regulation Authority
199 Wharfside Street
Any complaint to the Legal Ombudsman must usually be made within six months of the end of our work for you or within six months of your finding out there was a problem.
If we have to change any of the timescales above, we will let you know and explain why.
Our business’s name is: KMA Solcitors, Pishon Gold House, 12 Old Foundry Road, Suffolk, IP4 2AS